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UserIQ - SuccessHacker - CSM Practice - Totango - Customer Success Association
"An essential book for anyone who is looking to become a champion for their customers, and a great starting point for new customer success managers or a refresher for those well on their way.
This excellent book also debunks the idea that only large companies with vast resources need to invest in customer success, and outlines how it can be applied to any business, regardless of size."
- Success Coaching
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