Empowering Customer Success

How to champion the customer at your company

Featured In:

UserIQ - SuccessHacker - Scaling Up Services - A Little SaaSy - Customer Thermometer

"In this book, Chiang provides easy to understand tips on how to develop a proficient customer success team. This is a must read for all CEOs and startup employees. I learned so much about the coordination and finesse it takes to really champion the customer."

- Derek Gaunt

© 2019 Jennifer Chiang