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Hi, I'm Jennifer

Customer success director, author, mental health advocate, political economist, and speaker.

I am a leader who is passionate about helping companies - particularly startups - unlock the true potential of customer success through analytics, empowerment, and a truly customer-centric mindset.

Throughout my career, I've connected with other customer success leaders and have collated my learnings and insights into The Startup's Guide to Customer Success.

https://www.linkedin.com/in/jennifer-chiang/

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